HMH Maestro

Clinical Alerts

OpenNotes Updates

On Thursday, July 1, 2021, updates were made to the release of inpatient and pediatric notes. Inpatient notes are now released to MyChart 24 hours following signing. Despite this update, the following notes will continue to not be shared:

This change is being made to ensure HMH is in compliance with the 21st Century Cures Act of 2016.

Pediatric OpenNotes Updates

On January 12, 2022, Hackensack Meridian Health (HMH) began using MyChart Teen Access for its patients aged 12-17. To ensure the privacy of our teenaged patients, patients aged 12-17 who have not activated this new class of MyChart by September 7, 2022 will lose access to their MyChart. These patients can regain access to their MyChart by completing the MyChart Teen form and returning it to their physician’s office.

What’s MyChart Teen Access

MyChart Teen Access is a new class of MyChart access that is used for patients aged 12-17. MyChart Teen Access will enable our teenaged patients and their proxies to access their medical information while also maintaining privacy around sensitive issues. 

These new MyChart rules are network-wide and apply to both pediatrics and non-pediatric physicians (i.e. family medicine). If there is risk of harm from release of health information, clinicians are able to opt out of release and designate the reason.  The Problem List will be released unless the clinician selects “do not share with patient.”

Pediatric Update: July 2021

The OpenNotes settings for pediatric patients changed on Thursday, July 1, 2021. The default status of pediatric notes changed from not being visible in MyChart to shared notes being visible (see table below). If there is risk of harm from release of health information, clinicians are able to opt out of release and designate the reason. Some important items to note:

New confidential note types are now available. We encourage the use of these note templates. If you need to document additional information, add it to the note but be mindful of how that specific note is shared.

*NEW* Click here for information on the templates.

The new templates are:

Click here for Pediatrics OpenNotes FAQs (last updated January 6, 2022)

About OpenNotes

On March 31, 2021, Hackensack Meridian Health (HMH) went “live” with OpenNotes, providing patients with free access to their visit notes through MyChart.

OpenNotes is a national initiative to make provider notes available to patients through MyChart. OpenNotes applies to notes written by anyone who contributes to the patient’s chart, including HMH and Hackensack Meridian Health Partners providers. If the note is available in Epic, it will be available to the patient.

This resource page provides you with helpful information and resources related to OpenNotes.

OpenNotes Resources

Specialty Resources

Why Did We Launch OpenNotes

  1. It’s the right thing to do for our patients. 99% of patients felt the same or better about their doctor after reading notes. Up to 87% of patients say it helps them feel more in control of their care and 85% of patients would select a provider based on their use of OpenNotes.
  2. We become competitive with other local, regional and national health care providers who offer notes through MyChart.
  3. High performing organizations already are meeting this standard.
  4. It provides access. Providing patients unrestricted electronic access to specified contents of their record upon their request is now required under the 21st Century Cures Act of 2016.

How OpenNotes Benefits You and Your Patients *

More than 50 million patients already have access to OpenNotes at 50 health systems across the U.S., including our competitors.

Patients now have access to notes from all providers, including:

Statistic Sources*