Epic Action Alert: Epic Update and Downtime Notification for April 10, 2024   
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Epic Action Alert: Epic Update and Downtime Notification for April 10, 2024

What You Need To Know

What: The next quarterly update to the Epic system is scheduled for Wednesday April 10, 2024. This update will include changes to Epic applications to increase efficiency, improve care delivery and meet new regulatory requirements. DTS may also use this downtime window to perform updates and maintenance to other systems as needed.

Education/Resources:

  • Application-specific educational materials will be available on the Epic Learning Home Dashboard and on the Epic Resource Center beginning March 29.
  • Team members can also preview update changes in the Epic Playground beginning March 29.

DOWNTIME:

  • What: Epic will have a 3-hour downtime
  • When: Wednesday, April 10, 2024
  • Duration: 3 hours
  • Start Time: 1:00 AM
  • End Time: 4:00 AM  

How Does This Impact Me: The system is in a "Read Only" state which allows full access to retrieve information including census, results and medication records, but does not allow updates or changes.

Information in Epic is up-to-date when the downtime begins. However no new information will appear until the downtime is completed. Scheduled reports from Epic and Epic data on Enterprise Analytics & Insight will be delayed due to this downtime. Please take the time to review your local procedures.

For Help or More Information:

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