Palisades Welcomes New Chief Nursing Officer   
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Palisades Welcomes New Chief Nursing Officer

What you need to know

Heather Veltre, MS, BSN, RN, NEA-BC is the new Chief Nursing Officer at Palisades Medical Center.

Details

Experience

  • Heather brings more than 25 years of experience in both large healthcare systems and community hospitals. 
  • Heather started her career as an LPN and throughout her career has worked in critical care and emergency services. 
  • She served as the Executive Director of Professional Practice and Emergency Services at Holy Name Hospital and last worked as Director of all Critical Care and Emergency services at Saint Peter’s Healthcare System. 
  • She also was the Administrative Director of Emergency Services and the Director of the Patient Satisfaction department at Saint Barnabas Medical Center.

Accomplishments

  • At Saint Peter’s, Heather led the improvement in Press Ganey emergency department patient satisfaction results from the 1st to the 99th percentile. 
  • Under her leadership, Saint Peter’s was awarded the Gold Plus Award for Stroke outcomes in 2011, 2012, 2013 and 2015. 
  • Heather’s leadership contributed to outstanding Core Measure outcomes and a resulting Joint Commission Achievement Award for improved performance.
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